The Island Method: Resolving Conflicts and Building Consensus in Today’s Workplace

In today’s fast-paced business environment, conflicts and disagreements are inevitable. Whether it’s resistance to new processes, differing perspectives on project approaches, or simply clashing work styles, these disputes can significantly impact team productivity and morale. But what if there was a simple yet powerful technique to visualize these differences and guide teams toward resolution? Enter the Island Method – a creative approach to conflict resolution that’s gaining traction across various industries.

What is the Island Method?

The Island Method is a facilitation technique that transforms abstract disagreements into a visual representation, making the conflict tangible and easier to address. At its core, the method involves drawing two islands separated by water, with each island representing different perspectives or approaches to a problem.

The beauty of this method lies in its simplicity and effectiveness. By physically illustrating the divide between opposing viewpoints, it removes the emotional charge from disagreements and creates a framework for productive discussion. Rather than pitting individuals against each other, it positions everyone as problem-solvers working toward the same goal: deciding which island the entire team should inhabit.

Origins and Applications

While the Island Method has gained popularity in corporate settings for resolving process disputes, its applications extend far beyond. The technique has been adapted for various contexts:

Conflict Resolution: In its most basic form, the Island Method helps teams work through disagreements about processes, tools, or approaches by visualizing the divide and facilitating fact-based discussions.

Educational Settings: Stories for Society, a non-profit organization, has implemented the Island Method in teacher training programs to address topics like inclusion, tolerance, and mutual respect in classrooms.

Community Building: The method has been used to bridge gaps between ethnic communities and honor victims of violence, demonstrating its versatility in addressing sensitive social issues.

Team Building: Youth leaders have found the Island Method valuable for creating “brave spaces” where participants can push their limits and strengthen collaboration.

How the Island Method Works

The process is remarkably straightforward:

  1. Visual Representation: Draw two islands on a whiteboard or digital canvas, with one island typically larger than the other.
  2. Position Stakeholders: Place stick figures on each island, with the larger island representing the majority view and the smaller island representing the dissenting opinion.
  3. Frame the Challenge: Address the room with a clear statement: “We are all on this island (pointing to the larger island) and you are on the other island (pointing to the smaller island). You either need to convince all of us to join you on your island or help us break down the barriers for you to join ours.”
  4. Facilitate Discussion: Guide a fact-based conversation that explores the merits of each position without emotional responses or appeals to tradition.
  5. Move to One Island: The goal is for the entire team to willfully join together on one island, having thoroughly examined both perspectives and made an informed decision.

Why the Island Method Works

The effectiveness of the Island Method stems from several key psychological and communication principles:

Visualization: By making abstract disagreements concrete through visual representation, the method helps participants better understand the nature of their differences.

Depersonalization: The focus shifts from “you versus me” to “which island is correct,” removing personal attacks and defensiveness from the equation.

Equal Legitimacy: Both islands are presented as potentially valid positions, giving dissenting voices the respect and consideration they deserve.

Clear Framework: The method provides a structured approach to what might otherwise be a chaotic or emotionally charged discussion.

Collective Decision-Making: The ultimate goal is consensus – everyone moving to the same island together – rather than majority rule or compromise.

Real-World Success Stories

The Island Method has proven successful across various settings:

Corporate Process Disputes: The method’s creator reports applying it successfully in numerous client engagements to overcome resistance to new processes or tool adoptions.

Educational Inclusion: Teachers who participated in Stories for Society’s “Our Story” training program found the Island Method valuable for creating inclusive classroom environments where all students feel valued and heard.

Cross-Cultural Understanding: In Bosnia-Herzegovina, the method was used to build bridges between ethnic communities, demonstrating its potential for addressing deep-seated cultural divisions.

School Community Challenges: At Munsö School in Sweden, the Island Method helped students address challenging themes like cultural differences and extremist symbols that had appeared as graffiti on school walls.

Beyond Conflict Resolution: Other “Island Methods”

Interestingly, the term “Island Method” appears in other contexts as well, though with different meanings:

Island Creation: In engineering and environmental design, various “island methods” refer to techniques for creating artificial islands, including dumping, floating, biorock, and volcanic methods.

Electrical Engineering: In power grid management, “islanding” refers to the division of an interconnected power grid into individual disconnected regions with their own power generation.

Microgrid Technology: Researchers have developed intelligent island detection methods for DC microgrids, using algorithms to identify when a section of the grid has become isolated.

While these applications differ significantly from the conflict resolution technique, they share a common theme: the creation or identification of separate entities (islands) that must function either independently or in harmony with a larger system.

Implementing the Island Method in Your Organization

Ready to try the Island Method in your workplace? Here’s how to get started:

  1. Identify Suitable Scenarios: The method works best for process disputes, tool adoption resistance, or methodology disagreements where facts rather than preferences should drive decisions.
  2. Prepare Visual Aids: Have whiteboard markers or digital drawing tools ready to create a clear visual representation of the islands.
  3. Set Ground Rules: Establish that the discussion will focus on facts and merits rather than emotions or traditions.
  4. Practice Active Facilitation: Guide the conversation to ensure all perspectives are heard and considered fairly.
  5. Document Outcomes: Record the decision and rationale for moving to a particular island to prevent revisiting the same dispute later.
  6. Follow Up: Check in after implementation to evaluate whether the chosen approach is working as expected.

Adapting the Island Method for Remote Teams

With the rise of remote and hybrid work, traditional whiteboard exercises need adaptation. Here are some ways to implement the Island Method in virtual settings:

  1. Digital Whiteboards: Tools like Miro, Mural, or Google Jamboard allow for collaborative visual exercises.
  2. Screen Sharing: A facilitator can draw the islands while sharing their screen during video conferences.
  3. Pre-drawn Templates: Prepare island diagrams in advance and share them with meeting participants.
  4. Digital Sticky Notes: Use virtual sticky notes to represent team members and move them between islands as consensus develops.
  5. Polling Features: Incorporate polls or voting to gauge where team members stand on issues before and after discussion.

When to Use (and Not Use) the Island Method

While powerful, the Island Method isn’t appropriate for every situation:

Ideal for:

  • Process improvement discussions
  • Tool or methodology adoption
  • Team alignment on approaches
  • Breaking through resistance to change
  • Exploring the merits of minority viewpoints

Less suitable for:

  • Personal conflicts between team members
  • Preference-based decisions with no clear “right” answer
  • Emergencies requiring immediate action
  • Highly complex issues with multiple viable alternatives
  • Situations where power dynamics might prevent honest participation

The Island Method in Practice: A Case Study

Imagine a software development team debating whether to adopt a new testing framework. Most team members favor the change, citing potential efficiency gains, while one senior developer strongly opposes it, concerned about reliability issues.

Using the Island Method, the team leader draws two islands on a whiteboard during their next meeting. The larger island represents those supporting the new framework, while the smaller island represents the dissenting developer.

Instead of dismissing the lone voice or forcing a majority decision, the team leader frames the discussion: “We need to decide which island is correct. Either you convince us why we should all move to your island and keep the current framework, or we need to address your concerns so you can join us on ours.”

This framing shifts the conversation from personal preferences to technical merits. The senior developer articulates specific reliability concerns, which the team hadn’t fully considered. After thorough discussion, they identify solutions to these issues and develop an implementation plan that addresses the concerns while capturing the efficiency benefits.

The result? A unified team moving forward with the new framework, but with additional safeguards in place – and a senior developer who feels heard and valued rather than overruled.

Conclusion: 

In a divided world, the Island Method offers a simple, effective way to turn disagreements into productive discussions. By visualizing differences and focusing on facts over emotions, teams can align more easily and make better decisions. When faced with resistance or conflict, try drawing the two islands—you may quickly find common ground and a shared path forward.

Frequently Asked Questions

What is the Island Method?

The Island Method is a facilitation technique for resolving process disputes and conflicts in the workplace. It involves drawing two islands on a whiteboard, with one island (usually larger) representing the majority view and a smaller island representing the dissenting opinion. This visual representation helps make abstract disagreements tangible and creates a framework for productive discussion.

How does the Island Method work?

The method works by:

  • Drawing two islands separated by water on a whiteboard
  • Placing stick figures on each island (larger island for the majority, smaller island for dissenters)
  • Framing the challenge: “We are all on this island and you are on the other island. You either need to convince all of us to join you on your island or help us break down the barriers for you to join ours”
  • Facilitating a fact-based discussion that explores both perspectives
  • Working toward consensus where everyone willfully joins one island together

When should the Island Method be used?

The Island Method is most effective for:

  • Process disputes
  • Tool adoption resistance
  • Methodology disagreements
  • Situations where facts rather than preferences should drive decisions
  • Breaking through resistance to change
  • Exploring minority viewpoints that might have merit

Why is the Island Method effective?

The Island Method is effective because it:

  • Makes abstract disagreements concrete through visual representation
  • Shifts focus from “you versus me” to “which island is correct”
  • Removes emotional responses from the equation
  • Gives legitimacy to dissenting voices
  • Provides a structured approach to what might otherwise be a chaotic discussion
  • Aims for consensus rather than majority rule

How can I implement the Island Method in a remote work environment?

For remote teams, you can adapt the Island Method by:

  • Using digital whiteboard tools like Miro, Mural, or Google Jamboard
  • Screen sharing while drawing the islands
  • Preparing island diagrams in advance to share with participants
  • Using virtual sticky notes to represent team members
  • Incorporating polling features to gauge where team members stand1

What are common barriers to effective conflict resolution?

Common barriers to conflict resolution include:

  • Poor communication
  • Emotional reactions overriding logical thinking
  • Unwillingness to compromise
  • Failure to clearly identify the problem
  • Personal attacks rather than focusing on the issue
  • Lack of active listening
  • Power imbalances between parties

How do I ensure everyone feels heard during the Island Method process?

To ensure everyone feels heard:

  • Listen actively to all perspectives
  • Ask questions to understand the reasoning behind positions
  • Frame discussions around facts rather than emotions
  • Give equal time to representatives from both “islands”
  • Acknowledge valid points from all participants
  • Summarize key points to demonstrate understanding
  • Focus on breaking down barriers rather than “winning” the argument

What if consensus can’t be reached using the Island Method?

If consensus can’t be reached:

  • Identify specific points of disagreement
  • Consider a compromise approach as a temporary solution
  • Schedule a follow-up discussion after gathering more information
  • Break the issue into smaller components and address them individually
  • Bring in a neutral third party to facilitate
  • Document areas of agreement and disagreement for future reference

How does the Island Method differ from other conflict resolution approaches?

The Island Method differs from other approaches by:

  • Using visual representation to make the conflict tangible
  • Framing the discussion as a choice between two legitimate alternatives
  • Focusing on facts rather than emotions or traditions
  • Aiming for consensus rather than compromise (which is considered a lose-lose scenario)
  • Treating the dissenting view with respect rather than as an obstacle to overcome

What follow-up should occur after using the Island Method?

After using the Island Method:

  • Document the decision and rationale for moving to a particular island
  • Create an action plan with specific steps for implementation
  • Assign responsibilities and timelines
  • Schedule check-in meetings to evaluate progress
  • Be willing to revisit the decision if new information emerges
  • Acknowledge and celebrate successful resolution and implementation

Ready to Transform Your Team’s Approach to Conflict?

At ASF Corporation, we specialize in implementing innovative facilitation techniques like the Island Method to help organizations resolve conflicts and build stronger teams. Our experienced facilitators can guide your team through this process, customized to your specific challenges and organizational culture.

Don’t let unresolved disagreements hold your team back. Contact us today to learn how the Island Method and other conflict resolution approaches can transform your workplace dynamics.

ASF Corporation
Vashantek, Dhaka Cantonment
Dhaka-1206, Bangladesh
Phone: +88 01907-636827
Email: info@asfcorporation.com

Book a free consultation today and take the first step toward more productive team discussions and unified decision-making.

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